Salon & Spa workspace privacy

This product is an early booking and business-operations pilot, not an electronic medical record or patient treatment system. Use fictional guest data until a privacy, security and customer agreement review is complete.

Information recorded

Salon account and team details, staff names and roles, service menu prices and durations, guest registration references, guest names and optional phone/email, appointment time and service selections, appointment stage, manually recorded checkout payments and limited operational audits.

Who can access it

Customers are separated into individual salon company workspaces. Salon administrators, managers and reception operators may view guest information and appointments. Read-only viewer accounts see aggregate dashboard figures and team/service catalogs, not identifiable guest profiles or bookings. Only managers and administrators can open the complete receipt ledger. Authorised infrastructure operators may access data for necessary service administration.

Retention and use

Subscription expiry does not automatically delete records. Agree on a retention, access, export and deletion procedure before live use. Do not enter customer medical history, health conditions or unnecessary sensitive treatment notes: the product doesn't support those workflows.

Payment records

Payments are entered by salon staff and are not electronically verified with a bank or payment network. The system does not issue statutory GST invoices or process refunds.

Questions

Contact AURTIV through the company website about onboarding or privacy requests.

Guest memberships, packages and booking links

Membership discounts are assigned by authorized salon managers and applied at booking time. Service packages are recorded as offline prepaid entitlements; redemptions reduce the remaining appointment balance without transferring funds. Staff commissions are estimates, not payroll. Private customer booking links are one-use, expire after 72 hours and must only be shared with the intended guest. These links allow the guest to choose a service and stylist, without exposing other customer records.

Waitlisted appointments are not confirmed until a separate booking is created. Do not enter medical or highly sensitive personal information in notes.

Optional Firebase sign-in

If you choose Google, email-link or mobile OTP sign-in, Google Firebase processes your sign-in identity and verification information. Phone numbers are processed by Google for authentication and abuse prevention; SMS OTP is available for Indian mobile numbers. AURTIV stores the linked Firebase user identifier and a sign-in label, while existing company permissions control business-data access. This integration does not send your business records to Firebase. The browser temporarily stores the email address used to complete an email sign-in link. Existing password login remains available. See Firebase privacy information and Google privacy.