AURTIV / RESTAURANT SOFTWARE
Restaurant workspace privacy
AURTIV Restaurant CRM & Order Management helps restaurant customers track orders, tables, menu items and optional guest records within private company workspaces.
Information stored
Account names, login email addresses and password hashes; company access and audit records; menu items and tables; order histories, statuses and manually recorded payment methods; optional guest names, contact details and preferences.
Who can access it
Authorised restaurant staff access their company's data through accounts with permissions. Viewers may read customer details. AURTIV authorised cloud operators can access infrastructure records for administration and support. Separate restaurants' business data is isolated by workspace.
Security & retention
Workspaces use secure sessions, role permissions and tenant checks. Business records are retained until an agreed customer retention or deletion process is applied, including when a subscription expires. Export and deletion requests should be coordinated with AURTIV and the restaurant administrator.
Third parties
Cloudflare hosts the application and database. No payment gateway, generative AI service, marketing messenger or delivery marketplace is integrated in this release.
Questions
Contact AURTIV using the enquiry form on the AURTIV website and select a privacy request. Restaurants are responsible for giving appropriate notices to guests when collecting their information.
Optional Firebase sign-in
If you choose Google, email-link or mobile OTP sign-in, Google Firebase processes your sign-in identity and verification information. Phone numbers are processed by Google for authentication and abuse prevention; SMS OTP is available for Indian mobile numbers. AURTIV stores the linked Firebase user identifier and a sign-in label, while existing company permissions control business-data access. This integration does not send your business records to Firebase. The browser temporarily stores the email address used to complete an email sign-in link. Existing password login remains available. See Firebase privacy information and Google privacy.